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Information for guests

Coronavirus / COVID-19

The authorities have given the green light to open LEGOLAND®, which is why we are absolutely delighted to announce that LEGOLAND® will open on June 8.
Indgangsportal 3 Web

Wohooo! LEGOLAND opens the 8th of June

The authorities have given the green light to open LEGOLAND®, which is why we are absolutely delighted to announce that LEGOLAND® will open on June 8. Our first day of opening is reserved for Season Pass holders and hotel guests exclusively and will have special opening hours.

We are looking forward to see you again!

Updated on May 14

The authorities have given the green light to open LEGOLAND®, which is why we are absolutely delighted to announce that LEGOLAND® will open on June 8. Our first day of opening is reserved for Season Pass holders and hotel guests exclusively and will have special opening hours.

We must ensure a safe and secure experience for both guests and employees when visiting/working in LEGOLAND®. This is why a number of measures has been taken to ensure that we are all protected as well as possible against infection of the coronavirus.

There will be information signs for our guests in LEGOLAND®, but we advise everyone to familiarize themselves with the following FAQ on how to behave before and during a visit to LEGOLAND®. For safety reasons, some rides will be closed in the first period and you can always find an updated list in the FAQ below. The opening calendar has been updated and the opening hours have also been changed for the coming period. See the opening calendar here.

IMPORTANT - Tickets must be purchased online and guests with a Season Pass / free tickets must book their visit

In the first phase of the opening of LEGOLAND®, we ask all our guests to purchase a ticket online before their visit. It will not be possible to purchase a ticket upon arrival at LEGOLAND®. All guests with a Season Pass / free tickets must register their visit beforehand. We will be open for bookings in week 22.

A restriction will be imposed on the number of guests, and as a result, you may experience - both with regard to Season Passes and when buying a ticket - that there are days where no more guests are allowed in the park due to lack of space. Accommodation guests are always guaranteed access to LEGOLAND. 

The LEGO® MOVIE™ World will not open until 2021

The opening of The LEGO® MOVIE™ World is postponed to 2021 as our foreign contractors have not been in a position to complete the rides. We do not know when it will be possible for them, and with the work that remains to be done, along with the subsequent security clearance procedures and the required training, it is not a realistic scenario to open the area this year.

We know that you were looking forward to it as much as we were, and we are very sorry that you will have to wait a little longer for this exciting new feature. We promise that everything will be ready for 2021, and we also promise that it will be well worth the wait.

Guidelines and general questions

We follow the guidelines from the Danish authorities and the specific recommendations for amusement parks.  

First of all, we will ensure that it is possible to keep a proper distance from the other guests throughout the whole LEGOLAND® experience. We have also taken a number of measures with regard to cleaning and hygiene, and last but not least, we have trained our staff on how to handle the situation. You can read more about the specific measures under the various topics in this FAQ, which we will be updating regularly as we receive new guidelines from the authorities.

We ask our guests to follow the guidelines from the Danish Health Authority and show consideration by following some simple guidelines.
1) Do not visit LEGOLAND® if you are ill or if you have symptoms of coronavirus.
2) Cough or sneeze in your sleeve.
3) Follow the instructions of our staff, the signs and the distance markers in the park.
4) Use hand sanitizer before and after going on a ride or visiting the toilet.

The entrance to LEGOLAND® will be open well before the rides open to ensure that a crowd will not form in the square in front of LEGOLAND®. In general, we advise you to keep a distance - both in the parking lot, at the pedestrian crossing and in the area where you scan your ticket. There will be distance markers in the area where you scan your ticket or Season Pass to LEGOLAND®.

We have organized all the lines to ensure that it is possible to keep your distance from the other guests. It is very important that everyone stays behind their distance marker until the space behind the next distance marker is free. If there is no more room in the waiting area, we kindly ask you to try a different ride rather than forming a line outside the waiting area.

It is important that you show consideration for the other guests and keep a proper distance. We encourage our guests to walk in the right side of the pathways and avoid making stops in the middle of the pathways.

The limit on how many people we allow into the park depends to a great extent on the outcome of the first phase of the opening. On the first day, less than 10% of our normal capacity will be allowed into LEGOLAND®, and from there on we will gradually increase the number as we deem it feasible, and, of course, safe for our guests and employees, and as long as we comply with the requirements from the authorities at all times. 

In general, we encourage our guests to make sure that they keep a proper distance from the other guests. In addition, we have put a restriction on the overall number of guests, and a number of staff will circulate around LEGOLAND® and keep a close eye on the areas where we know that our guests would usually gather in large groups under normal circumstances.

A number of staff will circulate around the park to ensure that our guests keep a proper distance from one another. Contact the nearest employee if you experience a situation in which other guests do not show consideration.

Rides and other activities

The following rides and activities are open:
Atlantis by SEA LIFE™
The Dragon
DUPLO® Express
DUPLO® Planes
Fire Brigade
Flying Eagle
Frog Hopper
Lighthouse
Jungle Racers
Caterpillar
LEGO® Canoe
LEGO® Safari
LEGO® Train
LEGOLDMINE®
LEGONDOL®
LEGOTOP®
Lloyd's Laser Maze
Mini Boats
Monorail
Pirate Boats
Pirate Splash Battle
Pirate Wave Breaker
Pirate Carousel
Polar X-plorer
Renault Traffic School
Vikings River Splash
Western Ride
X-treme Racers

The other activities will be closed during the first period

All the waiting areas at the rides have been organised with increased distance between the rows, and in addition, distance markers are in place to clearly indicate the proper distance between guests waiting in line. In general, we recommend that you do not form a line if the waiting area is full and that you instead move on to another ride.

We provide information on the specific measures that have been taken at each ride. Some rides will be disinfected at the handles/knobs or the like after each ride, while other surfaces will be cleaned several times a day.

It will not be possible to acquire the ’show consideration’ wristband in the first phase of the opening, and as soon as possible, we will update the information here and the ’show consideration’ page www.legoland.dk

Restaurants and shops

The following are open in the first period. More will follow.
Hotdog Company
I’Scream
Dollys Coffee Shop
Western Candyflos
Mexican Cantina
Pirates Coffee
Captain Rogers Fish & Chips
Adventurers Supply Camp (is)
Outpost Burgers

Our employees use protective equipment when preparing food for our guests and when delivering the food to the guests. The specific piece of protective equipment depends on the task, but of course we always ensure that everything is carried out in accordance with the applicable guidelines.

LEGO SHOP
KIDS WEAR
GO’FIGURE
CASTLE SHOP 

Accommodation and hotels

Our locations that provide overnight accommodation will be open from June 8.

All of our accommodation units are cleaned thoroughly, and we have increased the cleaning interval in shared areas and toilets, and in this connection, we also disinfect all surfaces, door handles and the like.

It will be possible to eat in our restaurants at the locations that provide overnight accommodation, but as a starting point, there will be no buffet in the first phase of the opening.

Breakfast will be served at the tables. You can choose from different breakfast options when checking in to our different providers of accommodation. 

We have several restaurants at Hotel LEGOLAND®, so we can ensure that a proper distance is kept between the guests while sitting in our restaurants.

Tickets and discount coupons

There are various discount coupons with different conditions of use. When you are booking your ticket on our website, you can enter the code or the bar code that is stated on the discount coupon. Then simply bring the coupon along with the ticket when you visit LEGOLAND®. Please note that the price is DKK 399,- for a fully paying adult when using a discount coupon - and not DKK 299,-. This will automatically appear during your order if you use a discount code.

Reserve & Ride can be purchased from July 1, 2020. 

For guests with a Season Pass

We have created a system where you can book a visit using your Season Pass number. To make it as simple as possible, you can book a family visit with a single Season Pass number. Please notice that there may be days when there is no more room for guests in the park depending on the restriction on the specific day.

Once you have booked your visit on our website, you will receive a confirmation notice that you must show before scanning your Season Pass.

It will be possible to receive a free ticket for a friend after three visits with your Season Pass. The ticket can be picked up at the third visit to LEGOLAND®, regardless of the time of the season, and the ticket can be used throughout the whole season, except in July.

All Season Passes for LEGOLAND® are automatically extended to apply to the first 63 opening days of 2021. The same goes if you purchase a 2020 Season Pass before June 30.

You can choose to receive a compensation ticket for a friend rather than extend your Season Pass to apply to the first 63 opening days of 2021. If you choose this model, please send an e-mail to Info@LEGOLAND.dk with your Season Pass number.

The price to have the rest of 2021 included is DKK 299,- if you have a Season Pass that is extended by 63 opening days into 2021. 

There will be no Season Pass Sundays in 2020. 

Season Pass Sundays are postponed indefinitely. In addition, some benefits will have changed terms. These will be updated regularly on the Season Pass page.

If you do not actively deselect the extended season and you have purchased a Parking Pass for 2020, the Parking Pass will also be extended with the corresponding number of days into 2021.

Cleaning and hygiene measures

We provide information on the specific measures that have been taken at each ride. Some rides will be disinfected at the handles/knobs or the like after each ride, while other surfaces will be cleaned several times a day. We ask our guests to sanitize their hands before entering the ride - if you suffer from allergies or skin irritation, you will be supplied with gloves at the ride.

Sanitizer dispensers are located at the entrance and exit of all open rides, toilets and points of sale.

All toilets are cleaned several times daily and when doing so, all surfaces, door handles and the like are also disinfected. We also encourage our guests to use a hand sanitizer both before and after visiting the toilet. 

All of our employees have undergone training on coronavirus, and here they have also been carefully instructed to stay at home if they show symptoms of coronavirus.

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